Inside Sales Representative/Customer Service Representative

Comco Pipe & Supply a division of Russel Materials
May 21, 2024
Fort St John
Job Type
Will train the right candidate
Salary Type
Based on Experience
$65K - $75K+
High School Diploma
Sales, Customer Service, Fort St. John, Pipe, Valves, Inside Sales, Counter Sales, Warehouse,
British Columbia


We are pleased to announce the opening of our Fort St. John branch and are looking to find local talented individuals.  The ideal candidate is self-motivated, high energy, understands customer service, builds & maintain relationships, and has an enthusiasm to grow their professional career.

If you can relate to the above, please continue to read below and apply if you meet the requirements.

Reasons to Join Our Team:

  • Opportunity to work with a dynamic and growing company;
  • Competitive salary starting at $65K-$75K, pay base dependent on experience;
  • Annual bonus;
  • Employer paid benefit program, group Pension Plan, and employee share purchase plan;
  • Full time hours primarily Monday to Friday;
  • Development and growth opportunities;
  • Various incentive and recognition programs.

Key Responsibilities:

  • Receive incoming sales calls and customer inquiries;
  • Review customer requirements and inventory to provide timely and accurate responses;
  • Document any order requirement exceptions taken and confirmed;
  • Process timely detailed and accurate quotation responses to the customers;
  • Follow up on quotes directly with customers or with the support of the outside sales team;
  • Expedite orders to ensure customer delivery dates are achieved;
  • Source and purchase buy-ins from suppliers that can meet customer requirements at the best cost while achieving the required quality level;
  • Maintain excellent communications with internal departments, customers, and suppliers;
  • Receive, pick, and ship products, as required;
  • Deliver customer orders, as required;
  • Continuously improve product knowledge.



  • Education: High School Diploma, degree/diploma in Business, Marketing, Supply Chain, or related field would be an asset but not necessary;
  • Sales Experience: Pipe, Flange, Valves, & Fitting and/or energy industry an asset but not necessary;
  • Work Experience: mining, industrial, oil field, project supply, and/or fabrication industries an asset but not necessary;
  • Valid Class 5 Driver’s License and Clean Driver’s Abstract, required;
  • Professional demeanor, Customer Service focused;
  • Comfortable with technology in general, proficient in Microsoft Excel and experience with ERP software;
  • Effective communication and negotiation skills in dealing with external and internal customers;
  • Strong analytical, time management, and organizational skills;

 NOTE: Able to successfully pass a pre-employment medical evaluation and drug test.

How to Apply

Comco Pipe & Supply Company (Comco), a division of Russel Metals Inc., has grown to be one of the largest industrial carbon steel pipe, fittings, and flange companies in North America. We specialize in the supply & distribution of pipe & fluid handling products to the energy, construction, manufacturing, pulp & paper, and mining industries.

We are an organization that is committed to the principles of Employment Equity, which includes maintaining a fair, equitable, and diverse workforce.

 Interested applicants may forward their resumes thru Indeed or email  We thank all applicants who apply, but only those candidates selected for an interview will be contacted. Comco is respectful of all those who apply and will ensure confidentially of applicant names.

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