Shelter Support Worker – Residential Nights

The Salvation Army Fort St. John
June 18, 2024
Fort St. John
Job Type
Some experience required
Salary Type
Hourly Rate
HOURS: Saturday - Sunday 11:00 pm – 7:30 am
High School Diploma, College Diploma or Certificate, Other
British Columbia


The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the
communities of our world.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Full job description

This position exists to support guests in our shelter programs and to work with fellow teammates to ensure a safe and healthy work environment.


  • Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may include providing safe storage and recording of prescribed medications
  • Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations)
  • Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, room/personal searches
  • Performs internal and external inspection/security checks of the building, property and grounds
  • Handles the admission, orientation and evaluation of clients’ understanding of rules; ensures ongoing enforcement of policies enforces behaviour-based restrictions outlined by caseworkers or supervisory staff
  • May serve as Receptionist for Shelter - Answers phones, takes messages, responds to community inquiring and directs incoming requests
  • Consistently demonstrates respect and empathy for all guests
  • Maintains availability for personal, practical and moral support
  • May handle finances relating to room rentals and meal tickets, and receipting of same
  • May prepare or provide simple meals for clients/residents
  • Accurately records day-to-day happenings
  • Coordinates guest care relating to security issues
  • May perform janitorial duties and light food services duties
  • Performs other assigned duties as required to ensure a safe and secure environment



  • Preferred applicant will have completed at least 2 years of Community College in Social Services
  • Grade 12 education or equivalent
  • First Aid Level 1 and CPR Certification
  • Criminal Record Check
  • Non-Violent Crisis Training an asset


  • Strong service ethic and a friendly disposition with the public
  • Adaptability to change and frequent interruptions
  • Team oriented and able to take initiative
  • Willingness to work with people from diverse cultural backgrounds
  • Empathy to clients, staff and volunteers
  • Computer ability
  • Problem solving
  • Personable
  • Organized

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent.
  • A clear vulnerable sector screening.
  • A clean driver's abstract.
  • Completion of our online Praesidium Abuse Training and required Health and Safety training.

How to Apply

Click the link below to complete our job application form. Once completed, please send your application, cover letter and resume to Attention HR Department and include the competition #, located in the top right corner of the job posting, in the subject header.


Mail application to 9824 99 Ave. Fort St John, BC, V1J5A5. Also attention HR Department and include the competition #, located in the top right corner of the job posting, in the subject header.


*No phone call please.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted. Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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