Job Title: Employment Counsellor
Reports to: General Manager or Designate
The Employment Counsellor works with a diverse range of clients providing comprehensive career development services and assisting unemployed individuals to prepare for, obtain, and maintain sustainable employment. Working within the WorkBC contract, Employment Counsellors are responsible for working with clients with barriers to employment to achieve Labour Market or Community Attachment including addressing any barriers and building on client strengths through an integrated case management model. This includes working as part of a multi-faceted team delivering comprehensive employment services and supports designed to meet the individual client needs.
Duties and Responsibilities:
- Assess potential clients’ program eligibility for the WorkBC program and refer ineligible clients to other appropriate community resources
- Interview clients to conduct and interpret a needs assessment (CNA) to understand their strengths, needs, abilities, skills, and other relevant employment-related factors to determine their employment readiness and service needs
- Develop and revise collaborative action plans with clients to agree on their objectives, services, and activities towards sustainable employment
- Determine and make referrals to specialized service providers and community agencies as required.
- Provides case management services within an Outcome-based model including career counselling, career assessments, and assistance in accessing Workshops, Training, Self-Employment, Wage Subsidy, and other WorkBC services
- Responsible for reporting client progress and milestones through the Integrated Case Management (ICM) database
- Determines client need and eligibility for financial supports based on Ministry guidelines and approved client maximums
- Monitor client progress and revises action plan where required to ensure client achieves successful outcomes
- Responsible for accurate and timely ICM data entry and monitoring required information for case managed clients
- Clear understanding of WorkBC policies, procedures, and services
- Facilitates employment-related workshops such as Career Development, Resume building and industry orientations
- Facilitates employability preparation workshops to enable clients to develop strong employability skills including time and stress management, building self esteem, goal setting and health and personal care
- Evaluates and improves workshops to ensure effectiveness, relevance, and quality to support clients in obtaining and maintaining employment
- Develops and/or adapts curriculum for employment focused and employability skills workshops
- Responsible for establishing and maintaining working relationships with employers, industry organizations, and community agencies to source job openings, secure employment opportunities for clients, and market services
Working hours are Monday -Friday 8:30 am - 4:30 pm, working indoors in a private office at storefront location, or onsite with employers, and community agencies. May deal with challenging and or confrontational clients and is required to follow health and safety procedures.
The Employment Counsellor will spend long hours sitting and using office equipment and computers and may have to do some light lifting of supplies and materials. When facilitating, the Employment Counsellor will be required to deliver full/part- day workshops in a classroom setting, which will involve standing for long periods of time.
At Employment Connections North Corp., we believe in a healthy and fair work environment that provides a comprehensive compensation package for all staff including a competitive salary range, paid sick leave, vacation and a robust benefits program.
$27.05 - $29.28
- Post-secondary certificate, diploma, degree in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) OR
- 2 years’ experience in areas such as conducting, and interpreting client needs assessments, coaching and mentoring clients, working with individuals with complex barriers and a broad range of cultural backgrounds and building partnerships with employers, community agencies and other stakeholders
- Career Development Practitioner (CCDP) certification (or working towards) is an asset
- Experience in an employment program environment, preferably working in a case management role is an asset
- Current labour market knowledge for all sectors in Fort St. John and surrounding areas as well as general knowledge for BC
- Ability to articulate WorkBC Services, supports, and benefits to participants and employers
- Ability to establish and maintain productive and collaborative relationships with clients and community stakeholders
- Skilled at assessing client abilities and able to identify activities relevant to client’s goals, strengths, and needs
- Strong interpersonal skills and capable of working with diverse clients
- Excellent time management, organizational, written, and verbal communication skills
- Proficient with various computer applications including Microsoft Office & ICM
- Accurate data entry and file documentation skills
- Clear understanding and commitment to FOIPPA
- Personal Characteristics
- A genuine interest and respect for people from all walks of life
- Empathy, patience, understanding and the ability to listen non-judgmentally
- Good organizational and planning skills
- The ability to work effectively with other professionals in the field and community
- Covid-19 vaccinations are mandatory
How to Apply
Please email resume and cover letter to firstname.lastname@example.org
Drop it off personally to Anne at #101, 9907 - 99 Ave. Fort St. John.